Shipping policy
Last updated: October 10, 2026
Thank you for shopping with Noura Rituals. This policy explains how we ship your order, what it costs, and what to expect after you buy.
If you have any questions, contact us at hello@nourarituals.com.
Order Processing
Orders are processed within 1–2 days after payment is confirmed.
Orders placed after noon or on weekends and holidays may begin processing the next business day. You'll receive a confirmation email with tracking, if the shipping method supports it, as soon as your order ships.
Shipping Methods & Delivery Times
These estimated shipping times apply to both the soap and the exfoliating towel, except for the product-specific Canada estimates shown below.
| Destination | Estimated shipping time |
|---|---|
| Spain | 3–6 days |
| United Kingdom | 3–5 days |
| Rest of Europe | 6–10 days |
| United States | 5–8 days |
| Latin America | 10–15 days |
| Canada — soap | 6–10 days |
| Canada — exfoliating towel | 7–9 days |
These estimates start when your order is dispatched. Order processing of 1–2 days is additional to the shipping time.
Available shipping methods and delivery estimates are shown at checkout. Estimates begin once your order ships and may be affected by carrier delays, weather, and other events outside our control.
Shipping costs
All Noura products include free shipping, with no minimum order value. No standard shipping charge is added at checkout.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
Shipping availability for your product and address is shown at checkout. The table above provides estimates for the listed destinations.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us at hello@nourarituals.com and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at hello@nourarituals.com.